How to book

How to book

Address

The Heart Of The Matter Wellness Centre

8B, 2 Central Avenue, Moorabbin Vic 3189

 Open Hours

Monday 9.30am to 5pm
Wednesday 9.30am to 5pm
Friday 9.30 to 5pm
Saturday 9.00am to 4pm

After hours are available if required.


How to book

Online bookings are currently unavailable


Bookings are currently being managed via phone or email

Please contact Donna on 0424 300 678 or via email at regression67@optusnet.com.au to make a booking.

We look forward to helping you via zoom.

Please note all zoom sessions are paid prior to sesson.


SESSION UPDATE

In person sessions will fluctuate with the current restrictions during 2020

Please contact Donna for details

Please note

All sessions after 5pm are still via zoom only



Terms and conditions

Please note all these terms and conditions are for the benefit and wellbeing of you and all my clients. I do my best to ensure that I provide the most profession and satisfying service for my clients at all times and do appreciate your consideration to these important terms and conditions.


Cancellation requires 24 Hour Notice

A twenty four notice period for cancellation unless sick is required.

Any signs of covid 19 symptoms please notify me before your session:

Most common symptoms:
fever
dry cough
tiredness
Less common symptoms:
aches and pains
sore throat
diarrhoea
conjunctivitis
headache
loss of taste or smell
a rash on skin, or discolouration of fingers or toes
Serious symptoms:
difficulty breathing or shortness of breath
chest pain or pressure
loss of speech or movement

If you reschedule no fee will apply.

Thank you for your consideration with regard to this matter.


Illness Cancellation Policy

If you find you are unwell on the day of your session with something contagious, please do me the courtesy of rescheduling.  You will not gain all you need from the session and your illness may affect me and all my clients directly after you. 

I also reserve the right to ask you to reschedule if I find that you turn up to an appointment feeling unwell. 

Session payment will be required if you come to the session unwell and are asked to reschedule. Thank you for your consideration to this matter.


No Show  Policy

Not turning up to a session without notifying me will incur a fee.  I have a waiting list of clients that would like to see me and if you don’t contact me, I am unable to reschedule someone else who may urgently need my help.  (Remember that “someone” may be you one day). Your consideration is appreciated.


Payment Method

Payment must be made when booking first session priory to your appointment. Please check for preferred method of payment.  Otherwise cash payment will be required on the day.  Thank you.


Gift vouchers are available.  For your convenience click on the link for gift vouchers on the home page to purchase a voucher today.


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